User research made easy
Spend more time talking to your customers and less time managing your research
Why Fern?
Fern is a UX research ops platform that helps you to be more productive doing research with your customers. Forget about manually updating spreadsheets that get discarded with every resarch project, or sending out emails by hand to all your participants.
Centralized research panel
A research panel that never goes stale and is automatically up to date. Always know who you’ve spoken to, when, and about what. Say goodbye to messy spreadsheets!
Flexible user segmentation
Slice and dice your customer data based on any attribute. There is no need to go to the data team whenever you want to reach out to a new set of users.
Simple outreach automation
Automate research outreach and easily keep track of all that matters: open rates, clicks, scheduled interviews, opt-outs, and much more.
On the roadmap
We’re only just getting started, and we have a lot planned to improve UX research workflows for teams big and small
- Integrations (HubSpot, Salesforce, Zapier, etc.)
- Built-in interview scheduling
- Advanced outreach automation (reminders, followups, etc.)
- More advanced segmentation (via Segment integration)
